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Donald, I am very sorry for the inconvenience this has caused. If you need further assistance please feel free to contact me at wecare@1800flowers.com with your order details. Have a great day! Thank you - Tina

We are here to help. Hello, I’m Tina from 1-800-Flowers.com. We have just joined the group and would like to assist with any order issues that have not been resolved to your satisfaction. Please contact us at wecare@1800flowers.com. We would be happy to review your concerns and contact you...